Privacy Policy

Last updated: January 2026

This Privacy Policy describes how ADEPTA OPERATIONS LTD ("we," "us," or "our"), a company registered in Bulgaria (UIC: 208141204), operates WordSearch Online and explains how we collect, use, disclose, and safeguard your information when you visit our website.

Data Controller

The data controller responsible for your personal data is:

ADEPTA OPERATIONS LTD
UIC: 208141204
River Park Complex, Simeonovo Quarter
30G Sveta Maria Magdalena Street
Vitosha District, Sofia 1434
Bulgaria

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Account registration information (email address, username)
  • Custom puzzles you create
  • Game progress and statistics
  • Communications you send to us

Automatically Collected Information

When you visit our site, we may automatically collect certain information, including:

  • Device and browser type
  • IP address
  • Pages visited and time spent
  • Referring website

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent – where you have given explicit consent for specific purposes
  • Contract – where processing is necessary to provide services you requested
  • Legitimate Interests – where we have a legitimate business interest that does not override your rights
  • Legal Obligation – where we are required by law to process your data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Save your game progress and statistics
  • Improve and personalize your experience
  • Communicate with you about updates or support
  • Analyze usage patterns to improve our site
  • Protect against fraudulent or unauthorized activity

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our site.

Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our site (hosting, analytics)
  • Analytics partners to understand usage patterns
  • Law enforcement when required by law

Any third parties we share data with are required to protect your information in accordance with applicable data protection laws.

International Data Transfers

Your information may be transferred to and processed in countries outside of Bulgaria or the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Account data is retained for the duration of your account and deleted upon request or account closure.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption and secure server infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our service is designed to be family-friendly. We do not knowingly collect personal information from children under 16 without parental consent, in accordance with GDPR requirements. If you believe we have collected information from a child without proper consent, please contact us immediately.

Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

  • Access – Request a copy of the personal data we hold about you
  • Rectification – Request correction of inaccurate or incomplete data
  • Erasure – Request deletion of your personal data ("right to be forgotten")
  • Restriction – Request restriction of processing of your data
  • Data Portability – Request transfer of your data to another service
  • Object – Object to processing based on legitimate interests
  • Withdraw Consent – Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Right to Lodge a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Commission for Personal Data Protection of Bulgaria (CPDP) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

ADEPTA OPERATIONS LTD
River Park Complex, Simeonovo Quarter
30G Sveta Maria Magdalena Street
Vitosha District, Sofia 1434
Bulgaria

You can also reach us through our contact page.